SaaS Hero fuels our consistent growth. Our sales team couldn't be more thankful for the work they do for us.
Adam Fox, CEO, TripMaster
Our typical engagement with a new client is a retainer-based contract with an average length of 4-6 months. That time period allows us to test, learn, optimize, and begin to scale. By the end of our initial engagement we’ll know the following – Do we work well together? Are we achieving our primary objectives? What do we need to accomplish next to rapidly accelerate growth?
Yes! We love to run POC campaigns with clients who are a) early stage and need help experimenting with campaign ideas quickly or b) want to “dip their toe” into an agency relationship before committing to a more concrete engagement.
We typically charge a flat fee depending on the complexity of the project (e.g. who is providing email data? Is the data clean? Is copy written? etc.)
In some cases, we can see results immediately after launching campaigns. Other times, we need to learn and iterate before we achieve our primary marketing goals. Our average client sees a significant ROI on their email campaigns within 2-3 months.
Absolutely! We love collaborating with internal marketing teams (and other agencies, for that matter). Our objective is to be as close to an extension of your team as possible, so it’s usually a natural fit.
Of course! We regularly handle the design and development of creative assets for our clients. We are fully equipped to design HTML templates for email campaigns.
Our preferred method of communication is to set up a shared Slack channel for regular back-and-forth to discuss campaigns, ideas, etc. on an ad hoc basis (we’re also totally fine with using regular ‘ol email as well). In addition to Slack/email, we typically set up a weekly or bi-weekly call to review current marketing efforts and strategize on new ideas.
We use a combination of resources for reporting including Google Data Studio and Morphio (an AI-based digital marketing software). In addition to online reports, we usually spend some time during weekly/bi-weekly touchpoints digging into campaigns as a group to discuss insights, trends, etc.
Of course! Send an email to hi@saashero.net and we’ll send you the contact info of several of our clients that would be happy to share their experience working with us with you. You can also check out our results page to see some of our most impressive wins.
This all depends on your market, competition, advertising channel(s) and several other factors. With that being said, we’ve had several instances where we were able to produce great results with a small audience (200-500 contacts).
We’ll give you a ton of ideas for free. If you end up hiring us, that’s cool too.